LAST UPDATED: September 2025
Privacy Policy
Annual Privacy Policy
At ROI Financial Advisors, LLC (“ROI”), your privacy is our priority. We collect personal information to open your accounts, to manage your portfolios and to help us provide a better level of service. We protect the security and confidentiality of the personal information that we collect.
Our relationship with you is our most important asset. We understand that you have entrusted us with your private information and we do everything we can to maintain that trust. The following are details of our approach to privacy.
- We do not sell your personal information to anyone.
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ROI only shares personal information with third parties and affiliate companies that help us process transactions or service your account (for example executing your trades, acting as your custodian, or mailing your account statements).
We may also disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required by law (for example, to cooperate with regulators or law enforcement authorities, resolve client disputes, perform credit/authentication checks, or for risk control). Outside of these exceptions, we will not share your personal information with third parties unless you have specifically asked us to do so.
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We collect personal information in the normal course of business in order to administer your accounts and serve you better.
Application and Registration Information
We collect information that you provide to us when you open an account, make application to or through ROI for the purchase of a securities product or service. The information we collect may include name, address, phone number, e-mail address, Social Security number, financial information and information about your investment desires and experience. We also may collect information from consumer reporting agencies to verify your identity in the account opening process.
Transaction Information
Once you have an account with us, to administer your account and better serve you, we collect and maintain personal information about your transactions, including balances, positions and history, and may include your name or other data in an internal client list that reflects your activities at ROI and with outside contracted providers.
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We use your personal information to fulfill our regulatory obligations and to help us deliver the best possible service to you.
ROI is required by its various regulatory authorities such as the US SEC and state jurisdictions to collect, review, and maintain certain personal information such as investment history or financial data. Also, the USA PATRIOT Act requires that ROI collect and verify certain personal information to assist it in verifying the identity of its clients and the sources of funds in an effort to prevent money laundering and terrorism.
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We protect the confidentiality and security of your personal information.
Companies we hire to provide support services are not allowed to use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality. We limit their use of your personal information to the performance of the specific service we have requested. We restrict access to personal information to select employees and agents who have a need to know such information for business purposes only. All such employees are trained and required to safeguard such information. We also maintain physical, electronic and procedural safeguards to guard your personal information.
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We continue to evaluate our efforts to protect personal information and make every effort to keep your personal information accurate and up to date.
If you identify any inaccuracy in your personal information, or you wish to make a change to that information, please contact us so that we may promptly update our records.
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We will provide notice of changes in our information-sharing practices.
If, at any time in the future, it is necessary to disclose any of your personal information in a manner that is inconsistent with this policy, we will give you advance notice of the proposed change so that you have an opportunity to opt out of such disclosure. If you have any questions or concerns, please contact us by e-mail at lance.j.johnson@roi-fa.com or call us at 1-503-941- 5925.
Protection of Customer Information and Records
ROI has adopted procedures to protect customer information, including the following:
Customers will be provided the Firm’s Privacy Policy at the time an account is opened.
Computerized customer information is accessed by password protection or other established controls within the ROI system to ensure only authorized persons gain access.
Requests for customer information from outside parties such as regulators, the IRS, and other government or civil agencies, shall be referred to the CCO for review and response.
Customer non-public information shall not be provided to non-affiliated third parties and will be provided to affiliated parties (executing dealers, technical service providers who maintain the security of your records etc.) only by written agreement.
Customers may provide written permission to ROI to share information with other non-affiliated third parties such as attorneys; accountants and other consultants for the purpose of helping ROI better understand the client’s financial situation in order to provide more effective investment and financial planning advice to the client.
All agreements with executing firms, custodians, and other service providers shall include the third party’s privacy policies or confidentiality clause as appropriate.
The integrity of ROI’s internal computer systems, including privacy protection, is subject to regular review.
As required by law, federal authorities and states will be notified if customer information is stolen making it subject to potential identity theft.
ROI shall assess the impact on customer confidentiality of any new technologies that may be introduced to ROI or that ROI may obtain in the future.
ROI shall implement the Federal Trade Commission’s Red Flags Rule, which implements Section 114 of the Fair and Accurate Credit Transactions Act of 2003 (“FACT Act”).
Access to Customer information via Wi-Fi
Because of risk of unauthorized access by outside parties and the difficulty of ensuring the security of wireless connections to the Internet, employees are not permitted to use wireless fidelity (Wi-Fi) to access customer account information, unless:
The employee is working on the ROI premises; or
The employee has installed Firm-required fire walls or other protections and has prior approval from the CCO to use Wi-Fi for Firm business.
Remote Access to Customer Accounts
Certain employees may be authorized to work from home or while traveling during which time the Firm’s network may be accessed.
Proper authorization must be requested from the CCO who will ensure that proper passwords are assigned and that a record of authorized employees is maintained. Fire walls and other protections are in place to prevent intrusion by outsiders and breaches of confidentiality.
Disposal of Consumer Report Information and Records
Consumer report information and records will be disposed of in a manner to prevent unauthorized access or use. Procedures include the following:
Staff Members shall be trained with respect to proper disposal procedures.
For the purpose of this Section, “consumer report information” shall include any document that contains the name of a client or information pertaining to a client or ROI.
Paper information identified to be discarded or destroyed shall be shredded. Documents identified for shredding shall be placed in locked shredding bins located in secure areas. Clients are not to be permitted in these areas.
Staff members are prohibited from maintaining electronic client information on a personally owned computer.
Electronic information located on ROI computers shall be destroyed or erased so the information cannot be practicably read or reconstructed.
Registration
ROI Financial Advisors, LLC, doing business as ROI Financial, is an SEC registered investment advisor.
ROI Financial may only transact business or render personalized investment advice in those states and international jurisdictions where we are registered, have filed notice, or are otherwise excluded or exempted from registration requirements.
This website is in no way a solicitation or offers to sell securities or investment advisory services except, where applicable, in states where we are registered or where an exemption or exclusion from such registration exists.
Any communication with prospective clients residing in state or international jurisdictions where ROI Financial and its advisory affiliates are not registered or licensed shall be limited so as not to trigger registration or licensing requirements.
Digital Disclosures
Registration
ROI Financial Advisors, LLC, doing business as ROI Financial, is an SEC registered investment advisor.
ROI Financial may only transact business or render personalized investment advice in those states and international jurisdictions where we are registered, have filed notice, or are otherwise excluded or exempted from registration requirements.
This website is in no way a solicitation or offers to sell securities or investment advisory services except, where applicable, in states where we are registered or where an exemption or exclusion from such registration exists.
Any communication with prospective clients residing in state or international jurisdictions where ROI Financial and its advisory affiliates are not registered or licensed shall be limited so as not to trigger registration or licensing requirements.
Content and Suitability
This website is for informational purposes only and does not constitute a complete description of ROI Financial’s investment services.
No content published as part of this website constitutes a recommendation that any particular transaction or investment strategy is suitable for any specific person. So the extent that any of the content published on this site may be deemed to be investment advice, such information is impersonal and not tailored to the investment needs of any specific person.
Presentation of information via the internet is not intended to create, and receipt does not constitute, an accountant-client relationship.
Investing involves the risk of loss and investors should be prepared to absorb such a loss. Past performance is no indication or guarantee of future results.
Do your own due diligence. Information is subject to change without notice. Please be advised to consult your investment advisor, attorney, or tax professional before making any investment decisions.
Website Privacy
ROI Financial is concerned about your right to privacy. When you visit our website, the following data is collected:
- The type of browser used
- Geographical region the connection is originating from
- Date and time of the connection
- Pages visited during the connection
- Date and time the connection was severed
This information is used solely to determine traffic patterns on the site. No personal information is collected at any time. Any personal correspondence to us that originates from this site via one of the email/subscribe links will be for internal use only and treated confidentially. We do not disclose personal information to any third-party without consent. Additional privacy information can be found on our privacy statement.
If you have questions or concerns about our policy, please contact us at 503-941-5925 or by email at info@roi-fa.com.
Links to Other Sites
This website may contain links to other internet websites or resources. ROI Financial neither controls nor endorses such other websites, nor have we approved any content that appears on such other websites.
When you access a website through a link, you are leaving ROI Financial’s website. These links are located on another server and are not controlled by ROI Financial.
There are no warranties, expressed or implied, as to accuracy, completeness, or results obtained from any information posted on this or any ‘linked’ website.
Any use of software linked through third parties such as retirement, purchase or education calculators are subject to the privacy policy of the software providers.
We do not assume any responsibility or liability for the actions, products, services, and content of these sites or the parties that operate them. Your use of such sites is entirely at your own risk.
The confidentiality of any communication or material transmitted by way of a Web site or e-mail cannot be guaranteed. Use of the Internet when disclosing User’s Confidential Information carries the inherent risk of it becoming accessible to the public, and consequently, collected and used by others without the consent of the User. ROI Financial has no responsibility or liability for the security of User’s Confidential Information during transmission by way of the Internet.
If you request contact through any of the software calculator links your request will be forwarded to ROI Financial. You will be contacted to discuss your financial needs and goals. The information you provided when completing the calculator may be shared with ROI Financial. Presentation of information via the internet is not intended to create, and receipt does not constitute, an account-client relationship.
Information Concerning Other Firms in Our Professional Alliance
ROI Financial is not affiliated with any other firm linked on our website. The links provided to other sites are for informational purposes only and are not intended as advice or a recommendation to buy or sell any investment. A link does not imply ROI Financial sponsors or endorses a site or firm. These individuals are not investment advisor representatives of ROI Financial Advisors unless noted.
ROI Financial clients are not obligated to use any of the professionals or service providers introduced on our website. ROI introduces them as a potential convenience to our prospects and clients.
Social Media Rules and Disclosures
The financial services industry is highly regulated. There are certain rules we need to follow on social media websites where we have a presence. We ask that you respect these rules as well. Posts and comments that do not comply will be removed at our discretion.
- ROI Financial Advisors, LLC (dba ROI Financial) is a registered investment adviser. Comments and “likes” by visitors to its social media pages should not be considered representative of all client experiences, or indicative of future performance or success. ROI Financial does not solicit endorsements of its investment advisory services via wall comments and “likes,” and asks you to refrain from doing so.
- Linking to third-party/external content, including retweeting, is for informational purposes only and does not necessarily represent or reflect the views or opinions of ROI Financial, its affiliates, employees or advisors. Providing links to third-party content should not be construed as an express or implied endorsement of content.
- ROI Financial may not be able to respond to your posts. This is not because we aren’t interested but because we must adhere to strict communications guidelines. We’ll do our best to create a valuable and useful space for you on our social media properties.
- Please do not post investment advice (like specific stock or fund recommendations), testimonials (statements about your experience with ROI Financial or its advisors), account information, or ask specific financial questions on ROI Financial social media. Contact your ROI Financial advisor directly with specific questions. If you are a client, but do not have a financial advisor, contact us to speak with one of our customer service representatives.
- Posts and comments should be respectful and related to the purpose of the topic at hand. Posts that aren’t up to snuff (posts that are inappropriate, disrespectful, inaccurate, off topic, or otherwise do not meet these guidelines) may be removed.
- Current ROI Financial employees and advisors may not post comments without permission.
- ROI Financial wants to help you protect your privacy. While we maintain a presence on social media websites, we are not affiliated with them and we cannot control how they or other parties will use the information you share on it. In other words, it’s up to you to read and understand the privacy policies and terms of service for each social media platform you participate in. Posts on our social media properties will be reviewed by ROI Financial and treated according to terms of our privacy.
- ROI Financial does not endorse Third party comments or posted content. ROI Financial may remove your content or comments for any reason.
Rules of Engagement when Interacting with ROI Financial
When you communicate with an ROI Financial advisor on social media websites, there are a few extra rules that you need to know, and that we ask you to follow:
- Comments and “likes” should not be considered representative of client experiences, or indicative of future performance or success.
- While advisors appreciate the support of their clients, they cannot accept Recommendations or Endorsements due to Investment Advisers Act of 1940 rules, which prohibit them from publishing a testimonial of any kind concerning the investment advice, analysis, reporting or other services they provide.
- Advisors very much value and welcome your referrals. Due to industry regulations, we are unable to accept or display endorsements.
- For your privacy, please don’t post account or service-related information on an advisor’s social media page or website. Instead, contact the advisor directly.
No Warranties
Information throughout this site, whether stock quotes, charts, articles, or any other statement or statements regarding market or other financial information, is obtained from sources which we, and our suppliers believe reliable, but we do not warrant or guarantee the timeliness or accuracy of this information. Nothing on this website should be interpreted to state or imply that past results are an indication of future performance.
Proprietary Rights
All domestic and international rights are reserved. No part of this website, including text, graphics, et al., may be reproduced or copied in any format, electronic, print, et al., without written consent from ROI Financial Advisors, LLC.