As an Operations Manager with ROI Financial Advisors, candidates oversee routine and advanced duties for other off staff and advisors. Operations Managers work closely with all staff to oversee the company’s organizational processes and operations to ensure productivity and quality. The main duties include overseeing the recruiting and hiring process, compliance coordination, improving productivity, and efficiency and managing quality standards. Additional duties include creating correspondence, schedule meetings, answer phones, greet office visitors, and preparing necessary reports, forms, scans, or documents. The Operations Manager will also be responsible for helping to plan events and managing staff schedules.
ROI Financial Advisors is built on the foundation of helping positively impact clients’ portfolios, helping them achieve long-term wealth building goals, and learning about asset management.
ROI Financial Advisors
Simple. Smart. Effective.
Operations Manager/Compliance Skills & Qualifications:
- “Big picture” thinking to address top-level concerns
- Interpersonal skills to communicate with executives and staff employees
- Understanding of financial and budgeting processes and principles
- Strong personal and professional judgment
- Adaptability to respond quickly to a shifting reality and adjust initiatives and priorities
- Organizational skills and the flexibility to jump from priority to priority
- Comfortable with legal and regulatory processes to ensure company compliance
- Problem-solving skills
Operations Manager/Compliance job duties include:
- Manage and coordinate compliance requirements and documentation
- Long-term planning to support the company’s goals
- Coordinating staff to foster an exchange of ideas
- Provide cross-team learning opportunities
- Inspiring and motivating employees through positive encouragement and incentive initiatives
- Identifying potential problems and points of friction
- Finding solutions to maximize efficiency and revenue
- Enforcing regulatory and safety standards
- Greet clients and offer warm reception
- Schedule, coordinate and confirm client meetings
- Communicate with clients over the phone and email
- Collaborate with team in preparation of client meetings
- Update internal systems with client data
Operations Manager/Compliance education and training requirements: (Minimum Qualifications)
- Bachelor’s degree (Operations management or business preferred)
- 2+ years of experience in Operations manager related work positions.
- 2+ years of experience in customer service and client face-to-face work positions.
- Experience working with a professional office and supporting staff.
- Superior verbal and written communication skills.
- A very high attention to detail and accuracy with all work.
- Willingness and ability to adapt to changing priorities as the company grows.
- Demonstrated a high level of self-motivation to drive effectiveness and efficiency.
- Proficient in Microsoft Office Suite: Outlook, Word, Excel, etc.
- Reliable transportation
- Other duties as assigned
Operations Manager/Compliance education and training requirements: (preferred)
- Salesforce or other CRM experience
Operations Manager/Compliance Working Requirements:
Will work from a local office. Beaverton, Lake Oswego, Portland, or Clackamas.
* Expanding quickly into new locations*
What ROI Financial Offers:
- Health Insurance
- Retirement Savings Plan with Employer Matching
- Paid Time Off
- Unique and collaborative work environment
- Schedule: Monday-Friday – Standard hours